Past experiences in market research – our personal history and decision taking

Asked for predictions and future trends, younger people and elders forecast a different future. The judgement is based on past experiences, where the elders had a longer time to watch. Now there is research which uses stock market predictions and inflation expectation to measure the difference in estimation between age group.

Ulrike Malmendier and Jessica Wachter show in their paper how long time experience correlates with investment decisions. People with long experience include old information in their judgments. Do they make better predictions? The study has no answer for that.

Past experiences stick. Did you ever notice the warm emotions showing up when memories to a nice situation long ago appear? Another nice thing of the past is that we know how all ended. And we can connect with others about the long gone events.

For the ones who follow politcs: party members choosing a candidate are mostly elder and more extreme than the ones who vote. So their candidate might have problems.

Artificial Intelligence has no memory

Humans differ from artificial intelligence in learning. AI connects the data and learns from what was in short sight. Humans take their whole life experience together and build their judgements on that.

Hiding the past helps sometimes

There is a connection between memories memories in market research and in own, personal ways to think and judge. Discovering the role of memories in own judgements and being able to switch it on and off helps to get a better picture of the world of younger people. It is about trying to look at the world while leaving out past memories.

Having a long memory may be helpful in forecasts and judgements. Mathematical evidence from the stock market does not give any proof for that.

Customer journey and past experiences in market research

Along a customer journey the traveller takes a lot of decisions. Will old memories take a big influence on that decision? Research shows it does. Big example are cars. Seniors buy different and bigger cars.

The influence of past experiences in market resarch
Getting Advice from Groups – are THEY good for that (from: Are Crooks dishonest)