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Category: Customer Service

What can I do to improve customer service? Is it helpful to do market research? Where are mistakes and errors? What about the interface between humans and machines?

How prices are perceived from seller and buyer

3. December 202016. December 2020Johannes WinterhalterLeave a comment on How prices are perceived from seller and buyer
How prices are perceived from seller and buyer

If you are a shop owner, you know people who complain about high prices and move on. Others pay voluntarely more. They are happy to have your product, and to thank and encourage you. In my price negotitations normally there is no result in half of the cases. The other side is not willing to pay what I want for…

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Storytelling makes successfull

22. June 202024. November 2020Johannes WinterhalterLeave a comment on Storytelling makes successfull
Storytelling makes successfull

How do I find the right story for my product, how does my storytelling become a success? Products are enhanced with storytelling. I am looking for a 17 mm socket, which of the three available nuts or wrench sockets will I buy: Simple picture on blue background, price € 5.60, supplier unknown Same picture as 1., but additional information that…

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Articles In Categories

  • Business Psychologie (13)
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  • Common (1)
  • Customer Service (20)
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  • Modeling Business (22)
  • Price Research (5)

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